Delivery & Returns
We use DHL Express for all international orders and Swiss Post Priority for domestic orders. Once your parcel is on its way you will receive a confirmation e-mail including a tracking code for your order.
Shipping prices and available options depending on your delivery address are displayed at checkout. All prices are processed in Swiss Francs (SFr.) and are excluding VAT and other taxes. Fellow Man Clothing is not liable for any incorrect calculations made during the checkout process.
Deliveries outside Switzerland will have to pass through customs and may be subject to additional charges payable by the receiver. Fellow Man Clothing will provide the export documents to ensure a swift delivery. We do however have no influence on, nor responsibility for any customs delays or charges.
Fellow Man Clothing offers free worldwide returns. If you would like to return an item for whatever reason, you can do so simply by using the DHL Express return label provided with your delivery.
Fellow Man Clothing allows items to be returned for a refund or exchange depending on availability within 14 days of receipt of your goods.
The returned items must be neither worn nor washed, and in their original condition including their original packaging or equivalent with all tags and labels still attached.
Refunds can only be made to the card used for the purchase of your order. Please allow up to seven working days from receipt of goods for the refund to process.
Fellow Man Clothing will not refund any import or customs charges on returned items unless they are faulty or a result of our error. Any items with unpaid customs will not be accepted.